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MICROSOFT System Center Service Manager Beta PART1 Install

Add a comment octobre 23rd, 2009

Hi,

logo SCSM

The purpose of this post is to explain and describe how you install MICROSOFT SYSTEM CENTER SERVICE MANAGER.

Description MICROSOFT SYSTEM CENTER SERVICE MANAGER.

System Requirements for Service Manager:
The following sections include information about the hardware and software requirements for Service Manager and is based on the following environment. The Beta 2 release of Service Manager has been tested up to the following workload based on the recommended hardware requirements listed in this guide and using one Service Manager management server supporting 40- 50 Service Manager console. High performance storage using 15,000 RPM SCSI drives were used on the database servers. Further improvements in performance workload may occur in future releases.
•    Up to 20,000 users with up to 40 – 50 IT analysts providing concurrent support
•    Up to 20,000 supported computers, assuming up to 10 – 12 configuration items (installed software, software updates, hardware components) per computer
•    5,000 incidents per week with 3 months of retention for a total of 60,000 incidents in the Service Manager database
•    1,000 change requests a week with 3 months of retention for a total 12,000 change requests in the Service Manager database
Using a slow storage subsystem or insufficient memory can significantly degrade Service Manager performance.

Hardware Requirements:

The following table outlines the recommended hardware requirements for the individual Service Manager components. These computers can be physical or virtual servers.

Note

The hardware requirements presented here for the Beta 2 release are estimates and have not been finalized. These requirements are in the process of being evaluated.

Hardware Requirements

Service Manager database Dual quad-core 2.66 GHz CPU

8 gigabytes (GB) RAM

10 GB of available disk space

RAID Level 1 or Level 10 drive*

Service Manager management server Dual quad-core 2.66 GHz CPU

8 GB RAM

10 GB of available disk space

Service Manager console Dual 2.0 GHz CPU

2 GB RAM

1 GB of available disk space

Data warehouse management server Dual-core 2.66 GHz CPU

8 GB RAM

10 GB of available disk space

Data warehouse databases Dual Quad-core 2.66 GHz CPU

8 GB RAM

100 GB of available disk space

Self-service portal Dual-core 2.66 GHz CPU

8 GB RAM

10 GB of available disk space

*For more information about RAID levels and SQL Server, see http://go.microsoft.com/fwlink/?LinkId=134073

Software Requirements

This section describes the software requirements for Service Manager. The following table lists the software requirements for each Service Manager component.

Note

The Service Manager management server and database components must be installed on the 64-bit edition of the Windows operating system. The Service Manager console can be installed on both 32- and 64-bit editions of the Windows operating system.

Software Requirements for Service Manager Components

Service Manager management server The 64-bit edition of Windows Server 2008 Standard or the 64-bit edition of Windows Server 2008 Enterprise

Microsoft .NET Framework version 3.5 with SP1*

Service Manager or Data warehouse databases The 64-bit edition of Windows Server 2008 Standard or the 64-bit edition of Windows Server 2008 Enterprise

Note

Installation on a computer running Windows Server 2003, even with SQL Server 2008 is not supported.

The 64-bit version of SQL Server 2008

SQL Server Reporting Services (SSRS) component of SQL Server 2008

The Microsoft .NET Framework 3.5 with SP1 is required on the computer hosting the data warehouse databases when installing Service Manager in a four-computer scenario. *

Service Manager console One of the following operating systems:

  • · The 64-bit edition of Windows Server 2008 Standard or the 64-bit edition of Windows Server 2008 Enterprise
  • · The Windows Server 2008 Standard 32-Bit operating system or the Windows Server 2008 Enterprise 32-Bit operating system
  • · The 32- or 64-bit version of Windows Server 2003 Standard with SP1 or the 32- or 64-bit version of Windows Server 2003 Enterprise with SP1
  • · Windows Vista (Home Basic, Home Premium, Business, Ultimate, or Enterprise)
  • · The Windows XP Professional operating system with Service Pack 3

The Microsoft .NET Framework 3.5 with SP1*

Self-Service portal The 64-bit edition of Windows Server 2008 Standard or the 64-bit edition of Windows Server 2008 Enterprise

Microsoft Internet Information Services 7 with IIS 6 metabase compatibility installed

ASP .NET 2.0

An SSL certificate will be required on the IIS server that hosts the Self-Service portal.

The following software is optional and provided for additional functionality:

  • · Microsoft Identity Lifecycle Manager (allows for password reset)
  • · System Center Configuration Manager 2007 (allows for self-service software provisioning)
SQL Server Reporting Services In a deployment topology where the computer hosting SSRS is not on the same computer that hosts the data warehouse management server, you will need to add Microsoft.EnterpriseManagement.Reporting.Code to the global assembly cache. See the topic Manual Steps to Configure the Remote SQL Server Reporting Services in this guide.

ITS START for install Product!

1-Launch setup.exe SCSM and next

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-2 Next

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3 – Accept licence and next

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-4 System Check Start, and Next

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-5 Type the server sql information or the detect SQL start automatically and Next

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6 – Enter the name of management group SCSM and the security group service for SCSM

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7 – Select system Account or domain account

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8 – Select system Account or domain account (Services Manager Services)

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9 – Select system Account or domain account (Services Manager workflow account)

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10 -Next

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11 – Install

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12 -Install in progress

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13 -Install finish

12

and

After you install SCSM can launch the administration console via shortcut Service Manager Console and it appears ouahhh lol
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I’ll work on some self portal SCSM and you say goodbye for early web demo of the result of SCSM


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