MICROSOFT System Center Service Manager Beta PART1 Install
Hi,
The purpose of this post is to explain and describe how you install MICROSOFT SYSTEM CENTER SERVICE MANAGER.
Description MICROSOFT SYSTEM CENTER SERVICE MANAGER.
System Requirements for Service Manager:
The following sections include information about the hardware and software requirements for Service Manager and is based on the following environment. The Beta 2 release of Service Manager has been tested up to the following workload based on the recommended hardware requirements listed in this guide and using one Service Manager management server supporting 40- 50 Service Manager console. High performance storage using 15,000 RPM SCSI drives were used on the database servers. Further improvements in performance workload may occur in future releases.
• Up to 20,000 users with up to 40 – 50 IT analysts providing concurrent support
• Up to 20,000 supported computers, assuming up to 10 – 12 configuration items (installed software, software updates, hardware components) per computer
• 5,000 incidents per week with 3 months of retention for a total of 60,000 incidents in the Service Manager database
• 1,000 change requests a week with 3 months of retention for a total 12,000 change requests in the Service Manager database
Using a slow storage subsystem or insufficient memory can significantly degrade Service Manager performance.
Hardware Requirements:
The following table outlines the recommended hardware requirements for the individual Service Manager components. These computers can be physical or virtual servers.
Note |
The hardware requirements presented here for the Beta 2 release are estimates and have not been finalized. These requirements are in the process of being evaluated.
Hardware Requirements
Service Manager database | Dual quad-core 2.66 GHz CPU
8 gigabytes (GB) RAM 10 GB of available disk space RAID Level 1 or Level 10 drive* |
Service Manager management server | Dual quad-core 2.66 GHz CPU
8 GB RAM 10 GB of available disk space |
Service Manager console | Dual 2.0 GHz CPU
2 GB RAM 1 GB of available disk space |
Data warehouse management server | Dual-core 2.66 GHz CPU
8 GB RAM 10 GB of available disk space |
Data warehouse databases | Dual Quad-core 2.66 GHz CPU
8 GB RAM 100 GB of available disk space |
Self-service portal | Dual-core 2.66 GHz CPU
8 GB RAM 10 GB of available disk space |
*For more information about RAID levels and SQL Server, see http://go.microsoft.com/fwlink/?LinkId=134073
Software Requirements
This section describes the software requirements for Service Manager. The following table lists the software requirements for each Service Manager component.
Note |
The Service Manager management server and database components must be installed on the 64-bit edition of the Windows operating system. The Service Manager console can be installed on both 32- and 64-bit editions of the Windows operating system.
Software Requirements for Service Manager Components
Service Manager management server | The 64-bit edition of Windows Server 2008 Standard or the 64-bit edition of Windows Server 2008 Enterprise
Microsoft .NET Framework version 3.5 with SP1* |
Service Manager or Data warehouse databases | The 64-bit edition of Windows Server 2008 Standard or the 64-bit edition of Windows Server 2008 Enterprise
Note Installation on a computer running Windows Server 2003, even with SQL Server 2008 is not supported. The 64-bit version of SQL Server 2008 SQL Server Reporting Services (SSRS) component of SQL Server 2008 The Microsoft .NET Framework 3.5 with SP1 is required on the computer hosting the data warehouse databases when installing Service Manager in a four-computer scenario. * |
Service Manager console | One of the following operating systems:
The Microsoft .NET Framework 3.5 with SP1* |
Self-Service portal | The 64-bit edition of Windows Server 2008 Standard or the 64-bit edition of Windows Server 2008 Enterprise
Microsoft Internet Information Services 7 with IIS 6 metabase compatibility installed ASP .NET 2.0 An SSL certificate will be required on the IIS server that hosts the Self-Service portal. The following software is optional and provided for additional functionality:
|
SQL Server Reporting Services | In a deployment topology where the computer hosting SSRS is not on the same computer that hosts the data warehouse management server, you will need to add Microsoft.EnterpriseManagement.Reporting.Code to the global assembly cache. See the topic Manual Steps to Configure the Remote SQL Server Reporting Services in this guide. |
ITS START for install Product!
1-Launch setup.exe SCSM and next
-2 Next
3 – Accept licence and next
-4 System Check Start, and Next
-5 Type the server sql information or the detect SQL start automatically and Next
6 – Enter the name of management group SCSM and the security group service for SCSM
7 – Select system Account or domain account
8 – Select system Account or domain account (Services Manager Services)
9 – Select system Account or domain account (Services Manager workflow account)
10 -Next
11 – Install
12 -Install in progress
13 -Install finish

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